What does engagement on social media really look like?

What does engagement look like on social media?

What does engagement on social media really look like? Short answer: it’s a conversation. A back and forth of exchanges. Someone has to start the conversation.

Firstly, you should respond to your audience: whether it is a tweet, Instagram post, or a blog comment.

But engagement is more than just responding. As a brand, who is building your awareness and audience, you will want to go out of your way to engage. Think of it as outreach.

What is engagement?

Merriam-Webster states that engagement is the state of being engaging, “tending to draw favorable attention or interest.

Drawing attention to your brand by being polite and interesting is the way to engage on social media.

What about short comments?

Are short comments less valuable? In a word: no.

It’s a conversation. Sometimes you say hi to someone in the grocery store or in the coffee room at work or while you’re at the neighborhood bar. The engagement isn’t less important; it’s just brief.

Conversations are valuable regardless of the length. I’ve talked about the value of small talk before. Often small talk is a way to build trust before talking about deeper things.

If you want people interested in you, show interest in them.

Whatever you choose to do, I recommend spending 5 minutes a day in the morning finding things you can reply to. Set a

Here are some recent examples.


Engagement is up to you.

Think about engagement as outreach. It’s allowing people to know that you are relevant. It’s keeping your brand top of mind. For business engagement shows you’re still in business.

In most lines of work referrals are our bread and butter. Why wouldn’t you want to build relationships on social media? It’s not different than “real life.” We work in digital; we live in digital. Let’s succeed in digital.

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