Twitter is the best platform for B2B marketing. It serves several marketing purposes including brand awareness, public relations, listening, content curation, and relationship building.
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Brand awareness is high-level, less-tangible, and difficult to measure. It’s almost a word-association game. I say “tissue;” you say “Kleenex.” I say “photocopy;” you say “Xerox.” You want your brand to be able to be associated with your purpose. Recognition of the logo on Twitter because of your presence is a great way for a small business to compete with the bigger operations. The big guys rarely invest in social media.
You have news. People want to know it. Share Promotions, sales, new ventures, employees that join in, partnerships, case studies, etc. Write on your WordPress blog everything relevant to your audience and publish it on Twitter. Every brand has the ability to publish and gain influence and audience.
Listening is the most powerful thing you can do with Twitter. It’s so important to understand who you audience is and what they want, need, and how they think. This allows you to become a better communicator — meaning, you’re communicating in a way that resonates with them.
Using Twitter Lists to Listen allows you to:
- Pain points.
- Correcting personas.
- Focus Group.
Once you’ve built your lists you now have the tool in place to curate content. People often ask me what tools I use to curate content. I tell them that I’m a People Curator — a People Broker, I say. I curate content by curating people. It really is that simple.
All business happens because of referrals and word of mouth. Think of the last time you had a new client. How did you acquire them? Think of the last time you found a new service. Did you search for them online? Google? Yelp? Almost no one does business with a total stranger. Use Twitter to build relationships. You won’t regret it.
I went into depth on relationship building in a few of my talks, most recently at WordCamp Ottawa in July of 2016.