Bridget Willard

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  • Are You Determined to Be a Freelancer? Start Today.

    There are so many articles about how to become a freelancer or how to start. It’s crazy. We read stories from people like Ryan Robinson who kept his day job until his freelancing earned six figures. SIX. FIGURES. Swoon. I’m not even close to six figures.

    “I grew my freelance business to over six figures in revenue on the side before quitting my day job in 2016.” Ryan Robinson 

    So that goal may be daunting. For me, I didn’t have a choice. I had to start freelancing. I also didn’t have a partner. I started freelancing full-time when I lost my dream job — as a widow.

    I have mentored so many people in my 34+ years of working. I wish I had the courage to listen to myself as a thirty-something instead of doing it at 43 years old. With that said, you will be fulfilling every role of a business when you freelance.

    “The buck stops with you. Always. There is no one to dump on. You can only blame yourself. Barry from Sales doesn’t exist anymore. YOU are Barry from Sales. And you’re Karen from Client Services too.”

    Warren Laine-Naida

    Stop procrastinating by taking a dozen courses and buying every book there is. You don’t need it to start. The way you start is to start. 

    I mean, you may need to educate yourself on marketing, best practices in business, hire an accountant, and all of that. If you do all that first, you’re never going to get going. You have to start.

    How Do You Just Start?

    The key to just starting is believing that you have marketable skills. What does this mean? It means you have a professional service that people will give you money for. I know what you’re thinking, “Wait, how do they give you money?” We will get to that. There are so many ways to collect money. Don’t worry about all of those details yet. Find the need. Fill it.

    I’ll tell you how. Do you really want to know? It’s not glamorous. Here is the no–holds–barred, no-bullshit way I started freelancing. You ready?

    How Did I Start Freelancing?

    I started freelancing in the early 2000’s because I had some dental work (surprise to those who know me) and needed extra cash. 

    Someone needed a website. Great. I built it. After two of those, I quit. Who wants to argue about orange when that’s the hex code they gave me? Whoosh. 

    Someone needed me to tutor their kid in algebra. Great. How does $20/hour sound? Perfect, I’ll be there. Does Tuesday work? Bring cash. Drop off your kid. Done. I did that for ten years.

    Someone needed help with their social media. Great. I’ll set it up and teach you how to do it. Three years later, I was still managing their accounts for free. Oh sorry, one person gave me a gift card to a restaurant. Lesson learned.

    Those weren’t all ideal situations. But, they gave me experience and taught me lessons. When I started charging for social media (I needed more dental work), I charged $250 a month. I later figured out that was way too low. No worries. Adjust. Change. 

    Why Continue Freelancing?

    Usually, the reason to have a side hustle is financial need. Freelancing is a great way to make up those literal deficits. That’s reality. It’s not always a sexy story of an epiphany you have while picnicking on a hill overlooking the ocean with the love of your life. 

    I had a full-time job as the Office Manager for a general contractor. Why freelance? Well, there are a couple of reasons. First, I needed money for (wait for it) dental work. Secondly, I realized (read: finally believed my peers) that I am intuitively good at marketing and should try to get a job in that field.

    Great. I worked 16 hours a day — for six months — until I got hired full-time for a dream job at an advertising agency. Working those hours did not give me work-life balance. (Which is a privilege, by the way). It was hard. It weighed on my marriage. It kept me distant from friends. I was exhausted. But I knew my husband was getting older and I needed to work from home. Getting that job gave me time to be at home for the last six months of his life. That’s reality. Not sexy.

    A little more than two years later, I began freelancing again? Why? That’s too long and sordid to detail. (I know I said there were no-holds-barred. But yeah. I got fired.) The point is that I found myself in a place where I a) needed to make money; b) wanted to control my destiny; c) continue being a remote worker.

    Freelancing isn’t all about sitting on the beach and working for four hours a week. It’s as serious as you want to take it.

    Okay. So, we covered, “just start.” Let’s go deeper.

    Freelancer Step One — What’s Your Service?

    Take out a pen and paper and write down services that you are good at. Freelancers are typically service providers. This can be anything from cleaning houses to dog walking, to building websites, to bookkeeping. 

    What are your marketable skills? Write them down. No, seriously. Write them down.

    Freelancer Step Two — What Service Do People Want?

    Okay. This may require a bit of a think. Almost a come to Jesus kind of think. Maybe you need to do this with a best friend. What are your marketable skills right now? Who do you know — right now — that would hire you for one of those services? Reach out to them saying, “I was thinking of offering this service. What do you think? Would you pay $1,500 for a website?” Get their opinions. Write down what they say. 

    I’m a big believer in taking notes in notebooks. Your brain works differently when you write notes than when you type. And for the love of God, don’t send the GenPop a Google Form. That looks like work to them. They won’t fill it out and if they do, they’ll be annoyed. You don’t want to annoy your potential customer base.

    Freelancer Step Three — What Will People Pay? What Should I Charge as a Freelancer?

    What should you charge as a freelancer? The answer is more than you think. When you first start, you’ll have to throw out pricing and see what sticks. Then you can go back and do some work. This includes covering your own sick days, vacation, and retirement. If you want the freedom of freelancing, then you have to be responsible like a business owner. Get out of the employee mindset.

    Each customer will teach you something about yourself, your services, and how you want to do business. This is the process. You can’t really skip it too much.

    Create a pricing sheet, even if it’s just a Google Sheet. A landing page on your website is better. Don’t worry about getting the price just right. It’s okay to change your prices. This is the beauty of a web page versus print. Print is forever. Websites are not.

    Free Tool: In-House Rate Worksheet for Job Costing and Pricing

    Freelancer Step Four — How Will You Get Paid?

    This one is easy nowadays. Freelancers can get paid with Zelle, PayPal, Venmo, checks, and yes, paper money still works. 

    You can create an invoice in Google Docs with a template, keep your records in a Google Sheet, and boom. You’re in business with no money down. 

    When you’re ready, Freshbooks is a great option since they price by the number of clients you have. I started with Google Sheets and have used Freshbooks since October of 2017. Since I started my LLC this year, I will be transitioning to Xero which, ironically, will cost me less. But hey. This is how you learn.

    Freelancer Step Five — Market Your Freelancing Services

    This could mean direct calls or texts telling your friends you now offer dog walking on the side. It also means creating a website, Twitter, and other social accounts, and then using them. You have to tell people you’re taking clients and keep telling them. 

    If you already have a website, set up a landing page for your services and fees. Be upfront. This establishes boundaries with clients. Don’t worry about making mistakes. The more mistakes you make, the better you write your estimates. In construction, we write “good for 30 days” on our estimates for a reason. I adopted that quickly when I began freelancing.

    Freelancer Step Six — Start a Budget

    Why is starting a freelancing budget step six? Because you won’t know all of the SaaS tools you’ll use to market your writing, web development, or marketing skills. You may even be using these tools for marketing your dog walking, house cleaning, or lawn care. It costs money to be in business for yourself; even for a freelancer. 

    Freelancer Step Seven — Block Your Time

    This is especially important if you have a full-time job. You will need to figure out times when you will work. This is best done with time blocking. If you have a partner, you’ll need to have that conversation with them, too. Set boundaries early. Your freelancing time will come out of your leisure time and maybe even family time — at first — until you can make freelancing your full-time job.

    Freelancer Step Eight — Tax Paperwork

    For a while, my “freelancing” was a “hobby” according to my tax accountant. You’ll have to chat with yours. If you’re not a corporation or LLC, you may need to have a W-9 ready to give to clients. The IRS has the W-9 form online. Easy peasy. Save it as a pdf in a place you can have on-hand for when you’re asked to send it.

    As of the time of this post, any company that pays you over $600 in a year is required to send you a 1099. Those are due to you by January 31 each year. Some will be late. It happens. You’ll need these for tax prep. Again, it’s important to chat with your tax accountant. And don’t opt-out of the self-employment tax; you need it for Social Security and Medicare.

    I use H&R Block Small Business Tax Filing which starts at $85. A professional tax preparer reviews my forms before they’re sent to federal and state. I’m fine with that. You can always hire a CPA or do it yourself. It’s up to you.

    I’m a huge believer in outsourcing. The things that distract you from your billable time are things that should be hired out. Yes, I can do my own taxes. I did before. This is worth spending money on. 

    Freelancer Step Nine — Evaluate Your Client Work Each Quarter

    It’s good to look back and reflect on the last three months. What worked? What didn’t work? This is when I realized I way under-charged for my social media services. I’m not going to lie; the first year was hard. I don’t write blog posts every year like some companies do, because nobody really cares and they’re super braggadocious like Christmas letters from people whose families are perfect. However, I did write about the first year. It will be hard. Very hard. If that intimidates you, you’re not ready to be a freelancer.

    Freelancer Step Ten — Are YOU Really Ready To Be a Freelancer?

    I mean it. Are you ready? Can you take the criticism? It will come. Can you step into the spotlight? Can you be yelled at by people for no legitimate reason? When you freelance you are the boss. And, more importantly, can you commit to doing the work on time every time. It’s not a job where no one cares if you miss deadlines. There is no probation. If your work is late or sloppy you will lose clients and — even worse — brand legitimacy.

    “When it comes down to it, you have to believe in yourself, believe in your business, understand it might not pan out, and know you’re willing to stay the course to successfully start a freelance business.”

    HubSpot 

    You have to want to be in business for yourself more than you want money. It will be a sacrifice. Your spouse will call it a “hobby.” Your friends will be mad that you don’t want to go out to the bars every night. 

    Being a freelancer is ultimately about being who you are — who you really are — and who you want to become.

    If you can endure those very real obstacles, you can start being a freelancer today. Well, maybe tomorrow because, honestly, this article is super long and now your kid is asking you for help on their school project. Okay. Tomorrow then. Start tomorrow. 

    January 30, 2021
  • What’s The Best WordPress SEO Plugin?

    What’s the best SEO plugin for WordPress? Like all complex questions the answer is: “it depends.” And as always, the best tool is the one you use. In this post I’ll let you know the WordPress SEO plugin I use. It’s RankMath. I pay for the Pro Version which is $59 per year. 

    Does Your WordPress Website Need a SEO Plugin?

    You need water, air, shelter, and food. Do you need a SEO plugin? No, you don’t need a SEO plugin for WordPress. WordPress has technical architecture (sitemaps, permalink structure, excerpt) that helps with SEO from the technical side. 

    Will a SEO plugin replace old-fashioned intuition or a SEO consultant? No. A plugin never replaces a human. But Both Yoast and RankMath help guide you as you write, especially if you write in the WordPress editor. And you’ll want to make the best use of your meta descritpion/summary/snippet.

    “For best results, we recommend communicating the page’s main takeaway and including a clear Call To Action (CTA).”

    WPCity

    If you want to ensure that Open Graph data is available for social sharing, you can use an Open Graph plugin and skip SEO plugins for your WordPress site all together. “Open Graph and Twitter Card Tags” looks like a good choice in the WordPress plugin directory. And, it’s free. So what do you have to lose?

    (Don’t go crazy and install a plugin without backing up your site, though.)

    What’s the Best SEO Plugin for WordPress?

    In the exercise of defining the best, let’s look at the worst SEO plugin for WordPress. The worst SEO plugin is not having one. I mean, we’ve established the fact that you don’t need one, but why wouldn’t you have one? It’s a lot better for your website than a slider. (The best slider for your website is no slider. Yep. Ever. No. Don’t do it. Please. Okay. Read this.)

    Decision fatigue is a real problem. Meanwhile, you keep writing and writing and writing and your content meanders and there are so many run-on sentences and wait that bird just hit my window I wonder if I should go walk by the river today? I mean. Stop. Just slow down.

    This is what the SEO plugin does. 

    RankMath — The WordPress SEO Plugin I Use

    The WordPress form plugin I use is It’s RankMath. I pay for the Pro Version which is $59 per year. Why? I used Yoast originally and I liked it fine. I have even produced a tutorial on how to set it up for your social sharing. I’m not a huge fan of their constant notifications on the WordPress admin, but free is free. Right?

    I was introduced to RankMath from Jason Tucker. While writing the show notes for The Smart Marketing Show, I get to see the tools that he uses on WPwatercooler.com. 

    The downside of RankMath, however, is that it doesn’t auto update in the WordPress dashboard/admin. It’s not the end of the world but it should be noted.

    Screenshot of the RankMath Pro Dashboard
    It sort of annoys me, to be honest, that I can’t auto update this plugin in my Admin. It’s not that big of a deal to download and upload, but yeah. Be aware of this.

    Here’s what I like about RankMath.

    • It has a clean interface.
    • I like the numerical scoring.
    • It has content suggestions in the post.
    • It works with the new WordPress editor and Classic Editor Plugin.
    • It reminds you to use the keyword in your slug (link), alt text, and headings.
    • As you accomplish the tasks, your numbers go up. It’s super helpful.
    screenshot of RankMath scores in Posts Screen
    I love RankMath’s color and score combo available right in the posts dashboard.

    Here’s what I don’t like about RankMath.

    • It wants me to use a table of contents. I literally don’t know how to do that.
    • It wants my title to have a number. So clickbait.

    Which SEO Plugin Should You Use?

    Honestly, it doesn’t matter which SEO plugin you use for your WordPress website. To keep your writing focused and clear, you should use a SEO plugin. Yoast and RankMath are both excellent choices and I’ve used them both.

    January 22, 2021
  • What’s The Best WordPress Form Plugin?

    What’s the best form plugin for WordPress? Like all complex questions the answer is: “it depends.” How about if I tell you what WordPress form I use and why instead?

    What’s the Best Form Plugin for WordPress?

    The best form plugin for WordPress is the one you use. Yes. I have a saying, “the best tool is the one you use.” 

    People get so hung up over what the best thing is that they end up using no thing. No, that’s not a typo. I literally mean they use no thing. 

    If you’re not going to use a form, then the question about what the best WordPress form plugin is moot. 

    Also, it does depend. What are you going to use the form to do? Do you need a lot of advanced features? Most of the WordPress plugins have similar features. If you go by most popular, you’ll get results that show you the ones who have been around the longest; that doesn’t mean they’re the best.

    Like most consumers, I made my buying decision because of loyalty. 

    I always say affinity leads to loyalty. Loyalty leads to sales. 

    Caldera Forms — The WordPress Form Plugin I Use

    The WordPress form plugin I use is Caldera Forms. Why? Because Josh Pollock is my friend. Yes. It’s that simple. I first came across him from The WP Crowd in 2015.

    "I like to think of post types as boxes [to put your content in]." @Josh412 on @TheWPCrowd http://t.co/rmSPKfCoRE

    — Bridget Willard (@BridgetMWillard) October 14, 2015

    I was super excited to meet Josh at WordCamp San Diego in 2016. He’s so amazing and humble. That’s rare. 

    Yay! Selfie with my friend @Josh412 !#GuruSelfies #WCSD pic.twitter.com/hP5b6uQxOu

    — Bridget Willard (@BridgetMWillard) April 23, 2016

    Both Josh Pollock and James Laws were on The Smart Marketing Show back when it was called WPblab (and we had a theme song).

    Seriously, though. This video has over 600 views for a reason. If you’re not familiar with marketing strategy behind forms, watch this video.

    When I started creating landing pages in 2017, suddenly I needed a contact form that did more than send me an email. Back in 2016, when that video was made, I didn’t have a contact form.

    “I have a job, I don’t need a contact form. They can find me on social media.” Bridget Willard

    But then, I went all-in on my freelance business. So, all of a sudden, a contact form became important. 

    As a fun aside, Caldera Forms is now part of the Saturday Drive family including Ninja Forms, who is one of my favorite clients.

    Do You Need a Contact Form?

    If you have a landing page, you need a contact form. If you have a mailing list, you need a contact form. If you have a sales page, you need a contact form. 

    I have a different contact form for every single landing page that I have. Why? This is important so that you can control what goes where. 

    For example, I have a contact form on my pricing page that has checkboxes for the services. The email that goes to the visitor is specific to that page. After form submission they’re directed to a specific thank you page. On that page, there’s a video about Twitter. 

    One of my recent clients said that the specific landing page with the video sealed the deal for him. Every point of contact matters. 

    I currently have three automated drip campaigns that Amy Hall has set up for me in Mailchimp. So, I purchased the Mailchimp add-on for Caldera. It’s only $29 for some reason. It could be $79 and I still would have purchased it. 

    I have one email marketing drip for social media tips, one is for the new book about marketing plugins, and the other one is for the plugin I’m working on with Ron Huereca. 

    What Contact Form Should You Use?

    The contact form you should use is the one you want to use. The best WordPress contact form is the one that is easiest for you. With that said, I hear a lot of heartache with Contact Form 7. People love Gravity Forms, Ninja Forms, Caldera Forms (of course), and WPForms. 

    Pick one. Make your landing pages, specific thank you pages, and drips. Get your marketing into gear. 

    January 10, 2021
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