Bridget Willard

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  • Do you want results or convenience?

    When it comes to our businesses we procrastinate on the things that we don’t like including [insert surprise here] marketing. But if marketing produces results, why do we wait?

    The question to you is this:

    Do you want results or convenience?

    Spend 7% of Your Gross Revenue on Marketing

    Budget may be an issue, though you should set aside a good 7% of revenue toward marketing, but it’s not the only excuse. Inconvenience tends to be the leader in the procrastination excuses.

    “The U.S. Small Business Administration recommends spending 7 to 8 percent of your gross revenue for marketing and advertising if you’re doing less than $5 million a year in sales and your net profit margin — after all expenses — is in the 10 percent to 12 percent range.” George Boykin

    For the sake of an example, if you are a WordPress Developer who charges $1,500 per website, $105 of that should go to marketing your business. This is a conservative investment in your future.

    If you do four of those sites a month, $420 should be invested in marketing. To be more aggressive, you’ll have to dedicate a larger percentage of gross revenue.

    [bctt tweet=”Spending $420 a month on marketing instead of something else isn’t convenient; it’s an investment.” username=”BridgetMWillard”]

    What is convenient?

    Pretty much nothing. You’ve heard the saying that nothing worth doing is ever easy? Well, nothing worth achieving is ever convenient.

    Does anyone ask rugby players if it’s convenient that they get so dirty or become injured because of the lack of pads? No. Does anyone ask X Games athletes how many bones they broke to be champions? No.

    There are plenty of things I do that are not convenient. But I choose to invest in my community, my business, and myself.

    [bctt tweet=”Investing in your business is never convenient.” username=”BridgetMWillard”]

    For example:

    • I drive 33 miles to my closest WordPress Meetup. This takes at least an hour in commute time. I do this one to three times a month. Results: friends, business, and fun. That matters.
    • I worked in Santa Ana for 14 years. It was a 27 mile commute and took an hour. Results: That job helped me launch my career shift.
    • I traveled for work while I was with Thought House (on behalf of GiveWP). I hated travel before. Results: I met people all over the world and many of them have become clients.
    • Attending WordCamps can be expensive (about $1000 is an average budget). Results: I get clients all the time from attending, organizing, or speaking at WordCamps. Also: friends.
    • Blogging takes time and focus. I don’t always feel like writing for myself, especially after doing client work. Results: people continue to read my current and past writing and (guess what?) I get business and referrals. This doesn’t even speak to branding issues. (Would you hire a marketer who didn’t blog?)

    I am not even talking about physical or mental fitness either. We all know that being fit is more than looking at magazines and having a gym membership. It’s not any different for your business.

    What gets results?

    Effort.

    Period.

    Start.

    Start somewhere. But stop complaining.

    It’s your business.

    [bctt tweet=”Results require effort. Effort is rarely convenient.” username=”BridgetMWillard”]

    Why aren’t you marketing your business?

    I always tell business owners that they have to care about the future of their business. As a consultant or even their social media manager, I can’t care about their business more than they do.

    So, I say the same to you — my audience. I can’t care about your business more than you do.

    It’s your livelihood. It’s your future. It’s your passion.

    [bctt tweet=”Your business is your passion. Don’t put its future into someone else’s hands.” username=”BridgetMWillard”]

    You should be involved in your business. You should care about its direction.

    When’s the last time you had a checkup for your body or your vision or your teeth? It’s been a year or less. Right?

    When’s the last time you had a checkup for your marketing plan? What worked ten years ago may not work now. What was true in social media last year, may not be true now. Changes in tactics are sometimes required.

    Maybe it’s time.

    August 16, 2018
  • 25 Things You Spend More Than $25 On – An Argument for Managed WordPress Hosting

    Twenty-Five Dollars. $25. In 2018 when this article was first published, That’s all with my former client) . That price is now $45 as of this May 6, 2022 edit. Yet, most people think $25 is expensive. Is it?

    Let’s look at other managed WordPress hosting costs updated as of May 6, 2022.

    • A2 is $11.99 for one site.
    • .
    • Kinsta starts at $30.
    • WP Engine starts at $20.
    • Liquid Web starts at $13.
    • Rocket.net starts at $30. * affiliate link
    • SiteDistrict (hosting this site from 2019-present) is based on disk usage so it starts at $25 a site. I have two sites and I pay $42.

    Your website is for your business. Isn’t it worth $25 a month?

    The List: 25 Things I spend more than $25 on

    I’ve left some of the original list and added a few bonus items. What are you spending $25 a month on?

    1. Cazadores Tequila. At Hennessy’s it’s $9.50 a shot. Two shots plus a tip and tax is about $35.
    2. Pedicure. A plain pedicure at Happy Nails is $22. With a $5 tip that puts the cost at $27.
    3. Starbucks. Every reload on my  Gold Card is $25. I do that at least once a month.
    4. 2 for 1 burgers on Tuesdays. Again. This with a tip is about $35.
    5. A tank of gas. My last tank of gas at Chevron was $39.42.
    6. Monthly massage at White Lotus Day Spa. I’m a member so it’s $75.
    7. Jewelry. The last bracelet I bought was soft leather. $40
    8. Home Decor. I bought some pillows and paintings at Ross for $34.
    9. Office Supplies. Last run to Staples for misc pens and post-it notes was $67.
    10. Pizza. Domino’s large pizza, soda, delivery fee, and tip. $37.
    11. Sunday Brunch. Pierside blueberry pancakes and bottomless mimosas, tax, tip. $42.
    12. Toll Roads. My last statement was $39.
    13. Uber. I lost track of how much I spend monthly but it’s over $100. It’s why I prefer to walk. But when traveling, you have to do what you have to do.
    14. Hair coloring. I pay about $75 a month to not have gray hair.
    15. WiFi on Swiss Air flight. $39. It is admittedly less expensive on other airlines, but I had no problem spending this to get connected.
    16. Keepsake Frames. Print of a photo for my mom. $39.
    17. Monthly Flowers. I just purchased a subscription from Enjoy Flowers for $68.
    18. Airport Parking. The last time I parked at SNA it was $60. (Not everyone has a person who will drop them off and pick them up at the airport.)
    19. Choosing your seat on Swiss. I was glad to pay $55 each way to choose an aisle seat on my international flight to Belgrade.
    20. Vacation. Even though I won a two night stay at an all-inclusive resort, I had no trouble paying $215 for the airfare.
    21. Premium Plugins. and $30 on Better Click to Tweet without any reservation.
    22. Shorts. The last pair of shorts I bought from Old Navy was $22. Tax and shipping put that over.
    23. Advertising. $30 for LinkedIn. More than two $20 boosts on Facebook.
    24. Makeup. My last order was $100.
    25. Donations. I donate $20 to Natured Conservatory and $5 to FreeCodeCamp every month, plus the odd request for someone in need.
    26. Hootsuite is $79 a month and how I run my business.
    27. Fiber Internet: I pay $80/month for AT&T Fiber.
    28. Cat Food & Litter. Easily $40/month.
    29. Therapy: Twice a month at $65 each is $130.
    30. My last meal at Chuy’s was $44.64.

    None of these include utilities, rent, cell phones, internet, insurance, taxes, groceries, or car payments. My business costs about $1500 to run for recurring services, health insurance, and vendors. That doesn’t even include my salary.

    So, is $30 – $50 a month too much to spend on your business website? If the answer is no, then re-evaluate your business.

    People Speak up on Twitter

    Starbucks https://t.co/2sV7Gc8p85

    — Amy Hall (@GenuineAmyHall) July 29, 2018

    Infographic wouldn't load, so here's a link: https://t.co/GydVjrTFrN

    — Chris Ford (@riotmaam) July 29, 2018
    https://twitter.com/joe4ska/status/1023601314704515073

    More than that on a single weekend for a movie & dinner 🤔

    — Rajendra Zore (@rajendrazore) July 29, 2018

    Your Time is Worth Money

    It doesn’t matter to me which host you choose, but pick managed hosting. The race to the bottom is real. Get good service. Invest in your own business by investing in your website.

    This also means blogging on a regular basis but that’s another post.

    This post contains affiliate links which means that if you click on them and buy I may receive a bit of compensation.

    July 28, 2018
  • Marketing for WordPress Developers: You are What You Tweet

    When it comes to business tools for WordPress Developers, Twitter is one of the best — if you use it correctly. Tweet to build, not tear down.

    If you are what you tweet, what shouldn’t you say?

    We all have a voice. We all want our voices heard. There’s no way to circumvent the need for love and belonging and acceptance. It’s part of our nature.

    And in the WordPress space, we like to take all of our complaints to social media. This can be good and bad.

    Firstly, public venting is almost never a good thing. Rather than posting publicly, it is better to use private Facebook groups, Snapchat, and friends to text or call.

    Client Shaming on Twitter

    As an aside, I’d love to see client shaming die a long, painful death. I’ve seen it in every industry I’ve been in. Twitter is supposed to make you approachable. When people see your tweets shaming clients for not understanding DNS, they will be more afraid to talk to you, let alone hire you.

    It’s not the client’s responsibility to understand tech. That’s why they’re hiring you. Right? You deal with DNS and passwords and image sizes and naming conventions day in and day out. The fact that they could even find their passwords was a victory in their own eyes.

    Instead, be a bridge. Be a resource. Educate. Empower your clients.

    You shouldn’t be annoyed that they don’t understand what you do.

    What is a good business use of Twitter?

    I wrote about this more extensively, but here are some suggestions:

    • Congratulate friends.
    • Empathize with someone’s personal loss.
    • Share your hobbies.
    • Engage in light banter about red shirts v blue shirts, Croatia v France, Flexbox v Grid.
    • Promote your friends.
    • Tweet at WordCamps.
    • Share blog posts that talk about your services.
    • Educate clients on vocabulary and jargon.
    • Tweet photos from your vacation.
    • Talk about Tiger Woods reentering Golf.
    • Debate LeBron leaving the Cavaliers — again.
    • Share your struggles.
    • Ask for help.

    Here are some more thoughts, Tweetable, of course

    [bctt tweet=”If you want Twitter to be a safe place, start tweeting safe things.” username=”BridgetMWillard”]

    [bctt tweet=”Are your political opinions helping or hurting your online reputation?” username=”BridgetMWillard”]

    [bctt tweet=”Venting frustration about clients can ward off potential ones. ” username=”BridgetMWillard”]

    July 22, 2018
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