Category: SaaS Marketing

SaaS marketing is more than launching a product and publishing content. These articles explore positioning, go-to-market strategy, customer relationships, content, distribution, and the ecosystems SaaS companies need to build recognition, trust, and sales.

  • SEO for Product Companies — You (Still) Need Blog Posts

    SEO for Product Companies — You (Still) Need Blog Posts

    SEO best practices are still best practices. If you have a product company (digital or physical) don’t just rely on your product pages. You need a blog. 

    It’s tempting to think blog posts are so 2013. Although with companies relying upon ChatGPT, Gemini, and other AI agents to write quick overviews and summary posts for (virtually) free, it’s surprising that product companies still don’t get it.

    TL;DR: People searching for knowledge are sent to blog posts. People searching for action are sent to product pages.

    Blogs Versus Short Video Dopamine Hits

    Physical products like fashion and beauty heavily rely on influencers and affiliate marketing. Tech companies rely on affiliate marketing, too. Why? Other people market for you which means a lower cost for marketing and lower Customer Aquisiton Cost (CAC). 

    Relying on other people to do the work can be a good thing. Until TikTok shuts down and you have no content on your own website.  

    Snapchat introduced the short vertical video and TikTok capitalized on them – thanks to the pandemic. Short, vertical videos are now the new podcast. My Gen Z niece listens to TikTok videos with her earbuds for hours. 

    “Are you watching them?” I asked. 

    “Sometimes. I mostly listen when I vacuum and clean the apartment. Of course, you have to stop to swipe to see the next video.” (I’m surprised TikTok hasn’t changed that yet.)

    Against biology (our eyes are made to scan right to left, left to right), every platform has this vertical, dopamine-inducing binge watch. Even LinkedIn has vertical video feeds now. (But that’s another rant.) 

    Relying upon third-party platforms for your marketing is a scary place to be.

    If Amazon’s bid to buy TikTok is accepted, it’s going to become the modern Home Shopping Network. How’s that going to change the user experience? Want to binge on commercials? Unlikely. TikTok will become as annoying as over GIF-ed, loud MySpace pages.

    Do Blogs Still Work for Sales?

    Yes. SEO best practices work as a whole to drive sales. Now, if your product pages aren’t optimized for PPC keywords, and you’re not running PPC ads, and you don’t have email marketing, and you don’t have blog posts to explain the why behind your products, then you have bigger problems. 

    This is a good time to say that unless you’re tracking your leads, you really don’t know how to attribute those leads. And, first-click leads? Those don’t exist.

    Google is still sending the lion’s share of traffic… but even when they — or most of the platforms, for that matter — do, we can’t even see that traffic because of the flaws in attribution.” Amanda Natividad 

    The Internet Runs on Words

    Here’s another thing I say a lot: the internet is blind. Videos may have captions (or craptions if you don’t edit them) and photos may be beautiful, but search works from words. 

    You still need customers. And how do you get customers to find the thing you just built if they don’t even know it exists? There’s no keyword research for terms people aren’t using. Keyword research is mostly for PPC anyway. 

    I say this a lot on Twitter/X, LinkedIn, Facebook, and in videos. No one will search for you if they don’t know you exist. If you built a product no one knows exists yet (like the product by my new client Green Link), no one is searching for a baseboard for a chain-link fence. It just got patented, and the website went live in January 2025.

    Do Blogs Still Work For Tech & SaaS Companies?

    Yes, blogs still work for tech and SaaS companies. Now, if you’re a product company, you may be ignoring your blog in favor of product development, writing their pages and documentation. (I know you’re behind on documentation.) 

    You’re super excited about this new tool or feature you built. That’s awesome. Do you hear us saying, “but why” when we read your tweet? What use case does this apply to? What problem does this solve? Why do I want a project management tool inside of WordPress? But Why?

    Well-written blog posts translate product pages into sales copy that answers the why. You can’t just post on X that you created a new tool with the link to the product page and expect sales (with or without lifetime deals).

    Blog Posts:

    ChatGPT Backs Up Long-Standing SEO Best Practices

    In a (not surprising) recent study analyzing which pages ChatGPT recommends (by AN Digital in German), blogs and editorial content were cited as top choices for informational queries. 

    The study by AN Digital found that if someone is looking for the best running shoes, they’ll be shown blog posts. If they’re looking for the best Nike running shoes, they’ll be shown a product page. What happens with Google also happens with ChatGPT.

    SEO best practices haven’t changed. Modern SEO – being found in an AI search tool like ChatGPT  – means you need to feed the machine. ChatGPT recommends real content by real experts. If you want to show up in AI-generated answers, an expertly-written blog post beats a static brochure site with product pages any day.

    “Because ChatGPT relies both on pre-trained data and real-time web access, SEO becomes critical in ensuring a company’s content is visible and usable by the AI.” AN Digital

    Get Marketing That Works

    I’m a marketing specialist in the SaaS space. That means easy onboarding for you. Let’s translate the features and specs of your product into compelling marketing copy for your blog. 

    There are limited spots for my SaaS Marketing Plan.

    I’m always open for a quick sales call to discuss your goals or get you on the waiting list.

    Sources

  • What is SWOT Analysis in Marketing and Why Should I Care?

    What is SWOT Analysis in Marketing and Why Should I Care?

    Have you ever seen an image on social media that made you turn your head sideways? Or maybe a billboard or even a written post. There are whole accounts on Instagram dedicated to Photoshop fails and the like. 

    Sometimes a bit of tongue-in-cheek humor is appreciated by your audience. And sometimes good intentions get separated from the intended message. It could be your body language, word choice, or accessibility. (I can’t even get going on the PDF flyers I see on IG that no one over 40 can read.)

    So this is why you need a professional to not just “manage” your social media. You need a social media marketer. You need a bit of pushback to make your ideas better. They should think about all of the possible outcomes.

    This is why a good marketer always does some version of a SWOT analysis.

    They don’t just post and hope things work out.

    SWOT Analysis Basics

    SWOT stands for strengths, weaknesses, opportunities, and threats. An experienced marketer just automatically thinks of these with each new idea they encounter. But you can definitely make a chart, especially if you’re presenting to an internal team or an external client. 

    “A SWOT analysis can help you to challenge risky assumptions, uncover dangerous blindspots, and reveal important new insights.” Mindtools 

    Many large agencies use focus groups as the research arm of a SWOT analysis. Politicians use opposition research. You have to really understand your audience. How they think and their values will determine their perception of your campaign. 

    Strengths

    Before you post a photo on Instagram, think about what it says about your brand. What’s good about that social post? How does it make people feel about your brand? Does it have easy-to-read text, great captions, and a call to action? Do the colors evoke the feelings you’re hoping it would?

    Weaknesses

    What will people say about your brand if you do that? If you wear that? If you post an image of a QR code on a mobile ad? They’ll think you don’t know what you’re doing. You can’t scan a QR code on an image on your phone with your phone. Make sense?

    Opportunities

    How does this social post give you more opportunities? Does it make people think? Does it give them a tool? Does it encourage them? Do they want to see more of what you have to offer?

    Threats

    How could this image damage you? Do you think people will make negative comments? Will your competition use this against you? Will your hashtag come across wrong? Are there double entendres that you didn’t intend? Will women be offended? Men? Non-binary folks? 

    Example: Swot Analysis of Black Friday Deal by a WordPress Plugin

    A SWOT analysis graphic for a Black Friday sale related to WordPress plugin sales. The title "Black Friday Sale" is at the top, followed by "SWOT Analysis" and the website "bridgetwillard.com." The diagram consists of a semicircle divided into four color-coded quadrants: green for Strengths (S), blue for Weaknesses (W), yellow for Opportunities (O), and orange for Threats (T). Each section is connected to a corresponding text box with bullet points: Strengths (green): A well-executed marketing plan around Black Friday/Cyber Monday can bring in new business. Email marketing, social media, and PPC can drive attention to a new WordPress plugin. Weaknesses (blue): Black Friday is traditionally for retail, not software companies. Cyber Monday is a more relevant time for online sales. Opportunities (yellow): Black Friday deals increase visibility and keep your plugin top-of-mind. Competing WordPress plugins participate, making it a strategic moment to be seen. Threats (orange): Price integrity is at risk—discounting devalues the plugin. Customers may be trained to wait for sales instead of paying full price. Annual license renewals could cluster around Black Friday, creating financial instability.

    Strengths

    A well-executed marketing plan around Black Friday/Cyber Monday including email marketing, social media, and PPC can bring in a bunch of new business and attention to a new WordPress plugin.

    Weakness

    Having a sale on Black Friday for a software company doesn’t make sense. Black Friday is for retail stores to shore up their finances before the end of the year. If you want to have an online sale after Thanksgiving, keep it at Cyber Monday.

    Opportunity

    The reason why so many WordPress plugins jump in on Black Friday is to get in front of people’s eyes. It does give you visibility and keeps your plugin top-of-mind.

    Threat

    A major threat of Black Friday deals is price integrity. Not only are you devaluing your plugin, but you’re training your customers to wait for predicted sales. Furthermore, if you have an annual license, all of your renewals will come back up at the same time next year. Essentially, you’d have to reverse engineer the cost you really want and charge that on Black Friday if you want a sustainable business. 

    Bertha.ai decided to skip Black Friday sales for this reason. I also talk about this in my book, “How to Market Your Plugin.”

    Get Marketing That Works

    If your marketer just says “yes” to your idea they aren’t doing their job.

    Sometimes it seems offputting or even rude but it’s always better to let you know before you proceed. That way you can execute a well-thought-out campaign that achieves your business goals.

    I’m always open for a quick sales call or you can just book a paid consult.

    She’ll tell you what she thinks is best regardless if it is what you think you want to hear, she’ll challenge you to think broadly about your vision and goals with social, and she’ll curate storytelling into each component of your content strategy.” Michelle Keefer, MA MBA 

  • SaaS: The Cost of Doing Business Online

    SaaS: The Cost of Doing Business Online

    Updated 2/14/23

    So many small business owners think doing business online means they save money. Well, you could save money, but then you would be compromising on your tech stack.

    So many people think “online” means “free.” It used to, for sure.

    For example, many small businesses ask me how much they should budget for marketing. The answer is 15% of your gross revenue. Sound high? Maybe. But do you want to grow? It goes with website hosts, too. If you’re paying less than $25 for a web host, it’s time to upgrade.

    So what is the cost of doing business online? In this post, I detail my own SasS expenses to give you an idea of how much to budget.

    I originally wrote this in 2018 when my SaaS subscriptions were $125. Those were the days. You won’t need all of the services, but you will have some. 

    Software as a Service (Saas)

    Software as a Service basically means you can get a service through a webpage. Wikipedia has a better definition. The point is, that digital space has a cost. Software over the cloud has a cost. Clouds are not free.

    Traditional Services

    Traditional services like accounting and law typically charge retainers and charge by 15 minute increments. We never question this. So why not value our own time?

    This also includes monthly, recurring costs like cable (internet provider), electricity (to power and charge the devices you use to get to the cloud), cell phones to work remotely and call clients, as well as a percentage of your mortgage/rent or co-working fees.

    This isn’t the place for it, but please understand your costs as an agency. Understanding your costs allows you to charge for your value.

    My Monthly SaaS Costs

    I spend quite a bit of money for cloud-based tools that I deem necessary to run my Marketing Consultancy.

    Here are my monthly Saas Costs.

    Of course, these are rounded to the nearest dollar and don’t include yearly licences.

    • Postmatic (for content delivery and commenting) $20
    • Dropbox (for website & photo backups) $21
    • Backblaze (backup computer) $15
    • Loom (video tutorials for clients) $10
    • Lumen5 (video from text) $15
    • Apple (cloud storage) $4
    • Bitly (link shortening) $37
    • Hootsuite (manage client social accounts) $75
    • Xero (invoicing clients) $37
    • Canva.com (making graphics) $27
    • Calendly (to schedule appointments) $15
    • Zoom (client meetings) $16
    • GSuite (for domain name email) $24
    • Plugin Rank (for plugin stats) $9
    • Castos (podcast hosting) $49
    • Mailchimp (email marketing) $21
    • Termageddon (privacy policy) $10
    • Basecamp (project management) $21
    • Twitter Blue (edit tweets) $11

    The total amount I spend monthly on things specifically to run my business is $467.

    This doesn’t include traditional services and utilities like fiber internet ($67), cell phone ($99), electricity ($58) , or the $122 I can legally write off of my rent for my home office.

    If my math is correct, that’s $813 I need just to operate monthly.

    With a 20% self-employment tax (that we all should be saving), the client who you charge $1,000 a month only yields $233 profit.

    We haven’t even talked about my time; just the fixed monthly nut.

    The second and third, fourth and fifth clients start adding to the your net profit.

    Why am I writing about job costing and the cost of doing online business?

    As someone who spent almost 15 years in construction accounting, it baffles me that the majority of WordPress freelancers don’t:

    • Track their time (even as a sample to average out)
    • Attach costs to jobs
    • Find out their operating cost before determining pricing

    It’s another blog post or WordCamp talk to properly give an overview, but the point is that costs are costs. Figure out what you need in your workflow and do it. If you can’t afford those tools, then charge more to your clients.

    There is no such thing as a free lunch.

    Nothing is free. Your time isn’t free. Even if you don’t have to pay for software (like WordPress.org), someone still has to implement it, you still have to design a site, and it still has to be hosted. A modern website requires at least three different businesses that will be paid just to have a free website.

    Your business matters. Stop trying to do everything for free. Invest in your dream. No one else should care about your business more than you do.

    Once you figure out your operating costs, feel free to reach out to me when you’re ready to add marketing.